Return Policy
We want you to be completely satisfied with your purchase from SnoopyPajamas.com. If you’re not happy with your order, we’re here to help.
Returns & Exchanges
- Items must be returned within 30 days of delivery.
- To be eligible for a return, items must be unused, in the original packaging, and in the same condition as received.
- Proof of purchase is required for all returns.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Personalized or custom-made products
- Items marked as final sale
How to Initiate a Return
- Visit SnoopyPajamas.com and log into your account.
- Navigate to your order history and select the item(s) you wish to return.
- Follow the prompts to complete your return request.
Once your return is approved, you’ll receive instructions for shipping the item back to us.
Refunds
- Refunds will be processed within 5–10 business days after we receive and inspect the returned item.
- The refund will be issued to the original payment method. Shipping costs are non-refundable.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately for assistance.
Exchanges
We currently do not offer direct exchanges. To exchange an item, please return the original purchase and place a new order.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part.
For further assistance, please reach out through our customer service portal on SnoopyPajamas.com.